PrivacyPolicy

This Privacy Policy was last updated: 05/05/2020

USA Debt Relief appreciates your visiting our website located at: ususadebtorelief.com (the “Site”). This Site is an Internet property of What If Direct, LLC ("USA Debt Relief," "we," “our” or "us"). USA Debt Relief is committed to protecting the privacy of our visitors' personally identifiable information ("PII"). To better inform you of our privacy practices, we provide this Privacy Policy ("Privacy Policy"), explaining our online information collection, storage and use practices, and the choices that you have regarding the way that your PII is used by us.  Users with disabilities who wish to access this Privacy Policy in an alternative format can contact us by e-mailing us at: info@ususadebtorelief.com; calling us at: (877) 237-4244; or sending us mail to: 24 W. Railroad Ave. # 139, Tenafly, NJ 07670.

You agree to this Privacy Policy, in its entirety, when you
    • Access or use our Site;
    • Register as an interactive member on the Site ("Commenter");
    • Register for our services via co-registration on another website; and/or
    • Register as a content producer on the Site ("Contributor").
If you do not agree to the terms of this Privacy Policy in its entirety, you are not authorized to become a Commenter, Contributor and/or use the Site or any other USA Debt Relief offerings in any manner or form whatsoever. Please note, if you are a resident of a European Union Member State, you are not permitted to use the Site, become a Commenter and/or Contributor, and/or otherwise use any other USA Debt Relief offerings.

Your California Privacy Rights:

Shine the Light.  If you are a resident of the State of California and would like to learn how your “personal information” (as defined in the Shine the Light Law, Cal. Civ. Code § 1798.83) is shared with third-parties, what categories of personal information that we have shared with third-parties in the preceding year, as well as the names and addresses of those third-parties, please e-mail us at: info@ususadebtorelief.com; or send us U.S. Mail to: 24 W. Railroad Ave. # 139, Tenafly, NJ 07670.

Further, if you are a resident of the State of California and would like to opt-out from the disclosure of your personal information to any third-party for marketing purposes, please e-mail us at: info@ususadebtorelief.com; or send us U.S. Mail to: 24 W. Railroad Ave. # 139, Tenafly, NJ 07670.

California Consumer Privacy Act of 2018 (“CCPA”).  In addition to the foregoing, if you are a resident of the State of California certain other privacy-related rights may apply to you in accordance with the CCPA, including the right to opt-out of our sale of your personal information, as well as the right to know what personal information about you we have collected, whether your personal information was shared with third-parties in the preceding year and, if so, what categories of personal information were shared, as well as the categories of third parties with whom we shared that personal information.  Please see our “Provisions for California Residents”  Clicking here for a more complete description of your rights under the CCPA as a California resident.

Privacy Policy Quick Links
 
Below are links to key sections of our Privacy Policy:

Your Nevada Privacy Rights
Personally Identifiable Information Collected
Non-Personally Identifiable Information Collected
Cookies
Behavioral Tracking
Use and Sharing of PII
Security of Your Personal Information
Children's Privacy
Changes to this Privacy Policy
Deleting, Modifying and Updating Your Information
Opting-Out/Unsubscribe
Contact Us

Your Nevada Privacy Rights:

If you are a resident of the State of Nevada and would like to opt-out from the disclosure of your personal information to any third party data broker, please e-mail us at: info@ususadebtorelief.com; or send us U.S. Mail to: 24 W. Railroad Ave. # 139, Tenafly, NJ 07670.

Personally Identifiable Information Collected:
 
[Please see our Provisions for California Residents below for additional details regarding the categories of personal information collected]

We collect PII when you register or sign up to be a Commenter, Contributor and/or for USA Debt Relief offerings.  PII includes any information that can be used to identify or locate a particular person or entity. The PII that we request in connection with the registration process may include, but is not limited to, your: (a) full name; (b) e-mail address; (c) mailing address; (c) daytime and/or cellular telephone numbers; (d) date of birth; and/or (e) any other information requested on the applicable form. We may also collect your PII when you otherwise agree to the terms of this Privacy Policy, but do not complete the applicable registration process in full.

Non-Personally Identifiable Information Collected:

[Please see our Provisions for California Residents below for more details regarding the categories and types of non-personal information collected]

We may collect certain Non-Personally Identifiable Information ("Non-PII") about you when you visit any of the Site's pages, such as the type of browser you are using (e.g., Internet Explorer, Google Chrome), the type of operating system you are using, (e.g., Windows, IOS) and the domain name of your Internet service provider (e.g., Verizon, Time Warner). We use the Non-PII that we collect to improve the design and content of the Site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze Site usage.

Cookies:

When a user visits the Site, we may send one (1) or more cookies and/or gif files (collectively, “Cookies”) to assign an anonymous, unique identifier to the applicable user’s computer or other device. A Cookie is a piece of data stored on your hard drive containing non-personally identifiable information about you. Cookies have many benefits to enhance your experience at the Site. To find out more about Cookies, please visit www.cookiecentral.com. We use Cookies to improve the quality of the Site, including for storing user preferences, improving ad selection and tracking Site-user trends (such as pages opened and length of stay at the Site).

Most Internet browsers are initially set up to accept Cookies, but you can reset your browser to refuse all Cookies or to indicate when a cookie is being sent. To disable and reject certain Cookies, follow the instructions associated with your Internet browser. Even in the case where a user rejects a Cookie, he or she may still use the Site; provided, however, that certain functions of the Site and/or offerings may be impaired or rendered inoperable if the use of Cookies is disabled. We reserve the right to retain Cookie data indefinitely.

Behavioral Tracking:

We allow third-party companies to collect certain information when users visit our Site. These third party entities may utilize cookies, pixels or other tracking technologies to collect and use both personally identifiable information (e.g., your name, phone number, physical or electronic address) and non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to the Site and other websites in order to serve you with advertisements about goods and services likely to be of greater interest to you.

In general, users may be able to disable some, but not all, of this tracking activity by utilizing the “Do Not Track” setting or similar options within most major Internet browsers.  To learn more about these behavioral advertising practices, and/or to opt-out of this type of advertising where available, you can visit the websites of the Digital Advertising Alliance at www.aboutads.info or Networking Advertising Initiative at www.networkadvertising.org/choices.

Cross Device Tracking:

USA Debt Relief tracks your use of USA Debt Relief offerings across various devices, including your personal computer and mobile device, in order to optimize and personalize your USA Debt Relief offerings experience. USA Debt Relief may collect certain of your PII across various devices.

Use and Sharing of PII:

[Please see our Provisions for California Residents below for details regarding our uses and sharing of personal information]

We use the PII that you supply to personalize your experience with the Site. The PII that you submit to USA Debt Relief remains your property, but by submitting that PII you grant USA Debt Relief the right, subject to applicable state and federal law, to use that PII for marketing purposes.

We will contact you via email with relevant information and special opportunities, including our newsletters. With regard to other PII besides your email address and phone number, we reserve the right to share, sell, rent or lease such PII (other than email address and phone number) with/to any third-party for any and all uses permitted by this Privacy Policy and applicable law. These third-parties may include, but shall not be limited to: (a) providers of direct marketing services and applications, including lookup and reference, data enhancement, suppression and validation; (b) telemarketers (where permitted by applicable law); and (d) direct marketers.

You also agree that we may contact you at any time with updates and/or any other information that we may deem appropriate for you to receive in connection with your continued use of the Site and/or USA Debt Relief offerings.

We may also employ other companies and individuals to perform certain functions on our behalf.  Examples include sending direct and electronic mail, removing duplicate information from user lists, analyzing data and providing marketing analysis.  The agents performing these limited functions on our behalf shall have access to our users’ PII as needed to perform these functions for us, but we do not permit them to use user PII for other purposes.

We will also use your PII for customer service, to provide you with information that you may request, to customize your experience with the presented offerings and/or to contact you when necessary in connection with your use of the offerings.  We may also use your PII for internal business purposes, such as analyzing and managing our service offerings including, without limitation, the offerings.  We may also combine the information we have gathered about you with information from other sources.

By submitting your PII by and through the offerings, you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule (16 CFR §310 et seq.), as amended from time to time (the “Rule”) and applicable state do-not-call regulations.  As such, notwithstanding that your telephone number may be listed on the Federal Trade Commission’s Do-Not-Call List, and/or on applicable state do-not-call lists, we retain the right to contact you via telemarketing in accordance with the Rule and applicable state do-not-call regulations.

Where you provide “prior express consent” within the meaning of the Telephone Consumer Protection Act (47 USC § 227), and its implementing regulations adopted by the Federal Communications Commission (47 CFR § 64.1200), as amended from time-to-time (“TCPA”), you consent to receive telephone calls from USA Debt Relief, including artificial voice calls, pre-recorded messages and/or calls (including SMS text messages) delivered via automated technology, to the telephone number(s) that you provided.  Please note that you are not required to provide this consent in order to obtain access to the offerings, and your consent simply allows us to contact you via these means.

Please be advised that by agreeing to this Privacy Policy, you are obligated to immediately inform us if and when the telephone number that you have previously provided to us changes.  Without limiting the foregoing, if you: (i) have your telephone number reassigned to another person or entity; (ii) give up your telephone number so that it is no longer used by you; (iii) port your telephone number to a landline or vice versa; or (iv) otherwise stop using that telephone number for any reason (collectively “Phone Number Change”), you agree that you shall promptly notify USA Debt Relief of the Phone Number Change via e-mail at: info@ususadebtorelief.com, or by using one of the methods set forth in the “Contact Us” section below.

We are able to offer its Services to you, in part, based on your willingness to be reached by our third-party advertisers. Your PII (other than email address) will be shared with advertisers on an aggregate and non-aggregate basis. Please keep in mind that we do not control, and is not responsible for, the practices of our third-party advertisers. If you wish to stop receiving future communications from us and/or third party advertisers, or if you wish to prevent the transfer and/or sale of your PII to third parties (subject to restrictions contained in applicable state and federal law), please see the Opting-Out/Unsubscribe section below.

Notwithstanding anything to the contrary in this Privacy Policy, We reserve the right to release current or past PII: (A) in the event that we believe that the Site is being or has been used in violation of the ususadebtorelief.com Terms and Conditions, or to otherwise commit unlawful acts; (B) if the information is subpoenaed; provided, however, that, where permitted by applicable law, we shall provide you with e-mail notice, and opportunity to challenge the subpoena, prior to disclosure of any PII pursuant to a subpoena; or (C) if USA Debt Relief is sold, merged, acquired or the subject of bankruptcy proceedings; provided, however, if it is involved in a bankruptcy proceeding, merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on the Site of any change in ownership or uses of your PII, as well as any choices that you may have regarding your PII.

You hereby consent to the disclosure of any record or communication to any third-party when we, in our sole discretion, determine the disclosure to be appropriate including, without limitation, sharing your e-mail address with third-parties for suppression purposes in compliance with applicable law, including the CAN-SPAM Act of 2003, as amended from time-to-time.  Users should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit PII to be shared or transferred to third-parties without permission.

Third Party Links:

The Site may contain links to third-party websites ("Third Party Websites"). Please be aware that USA Debt Relief is not responsible for the privacy practices of Third Party Websites. We encourage you to be aware when you leave the Site and to read the privacy policies of each and every website that collects PII. This Privacy Policy applies solely to information collected by the Site.

Security of Your Personal Information:

All collected information is stored in a technically and physically secure environment. We take precautions to protect PII both online and off-line. Where our registration/application process prompts Users to enter sensitive data (such as credit card information and/or Social Security Number), and when we store and transmit such sensitive data, that information is encrypted with advanced TLS (Transport Layer Security).

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk.

Once we receive your transmission, we make reasonable efforts to ensure its security on our systems. All of our users' information, not just PII, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to PII. Furthermore, access to this information is strictly limited, and not accessible to the public. Our employees are dedicated to ensuring the security and privacy of all user information. Employees not adhering to our firm policies are subject to disciplinary action.

Please note that any attempt to breach the security of the network, our servers, databases or other hardware or software supporting the Site or other websites under the control of USA Debt Relief constitutes a crime punishable by law. We will turn over to authorities, any and all evidence relating to a potential breach of security or other abuse against our network, servers, databases or other such supporting equipment or software. In compliance with applicable federal and state laws, we shall notify you in the event that we learn of an information security breach with respect to your PII. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.

Children’s Privacy:

[Please see our Provisions for California Residents below for more details regarding the personal information of minors]

We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children. USA Debt Relief will never knowingly collect any personal information from individuals under eighteen (18) years of age. If USA Debt Relief obtains actual knowledge that it has collected personal information of a minor, that information will be immediately deleted from our database.

Deleting, Modifying and Updating Your Information:

[Please see our Provisions for California Residents below for instructions on how California Residents can access and/or delete personal information that we have collected]

At your request, we will inform you of what PII we have on file for you. In addition, at your request, we will modify and/or remove PII that you have provided to us, or that we have collected. You may do so by sending your request via certified mail to: USA Debt Relief, 24 W. Railroad Ave. # 139, Tenafly, NJ 07670, or e-mailing us at: info@ususadebtorelief.com. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

Please be advised that, after you delete your PII, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems. In addition, this deletion will not change or delete PII which may have already been shared with third parties, all as provided above in this Privacy Policy. You will need to contact the third parties that contact you directly to change your preferences regarding their use of your PII.

Changes to this Privacy Policy:

We reserve the right to change or update this Privacy Policy at any time by posting a clear and conspicuous notice on the Site explaining that we are changing our Privacy Policy. All Privacy Policy changes will take effect immediately upon their posting on the Site; provided, however, that if the manner in which we use PII changes, we will notify users by: (a) sending the modified policy to our users via email; and/or (b) by any other reasonable means acceptable under applicable state and federal law. You will have a choice as to whether or not we use your PII in this different manner and we will only use your information in this different manner where you opt-in to such use.

Opting-Out/Unsubscribe:

[Please see our Provisions for California Residents below for instructions on how California Residents can opt-out of the sale of their personal information to third parties]

To opt-out of having your PII shared with third parties, please contact us at info@ususadebtorelief.com. To opt-out of receiving e-mail advertising, SMS text-based marketing (where and to the extent permitted by applicable law), telemarketing and direct mail marketing from us, you can follow the instructions at the end of the applicable marketing message or contact us at info@ususadebtorelief.com.

Notwithstanding the foregoing, we may continue to contact you for the purpose of communicating information relating to your use of the Site, as well as to respond to any inquiry or request made by you. To opt-out of receiving Site-related and/or inquiry response-related messages from USA Debt Relief, you must cease using the Site and cease submitting inquiries, as applicable.

Transfer of Personal Information Internationally:

If you are visiting the Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting the Site and/or otherwise communicating electronically with us, you consent to such transfers.  Even if your jurisdiction does not have the same privacy laws as the jurisdiction where our servers are located, we will treat your information as subject to the protections described in this Privacy Policy.

Contact Us:

If you have any questions regarding this Privacy Policy, or would like more information regarding our privacy practices, please email us at: info@ususadebtorelief.com, or contact us by postal mail at: 24 W. Railroad Ave. # 139, Tenafly, NJ 07670 or by phone: (877) 237-4244.

Provisions for California Residents

These Provisions for California Residents (“Provisions”) supplement, and do not limit in any way, the Privacy Policy set forth above.  These Provisions apply solely to residents of the State of California (“CA Users”).  We adopt these Provisions in compliance with the California Consumer Privacy Act of 2018 (“CCPA”).  Any terms defined in the CCPA have the same meaning when used in these Provisions.  CA Users with disabilities who wish to access these Provisions in an alternative format can contact us by calling us at: (877) 237-4244; emailing us at: info@ususadebtorelief.com; or sending us U.S. mail to: USA Debt Relief, 24 W. Railroad Ave. # 139, Tenafly, NJ 07670.

Categories of Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular CA User or device (“personal information”). In particular, we have collected the following categories of personal information from CA Users within the last twelve (12) months:

Category Examples Collected
A. Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, telephone number, or other similar identifiers. YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, postal address, telephone number, passport number, driver's license or State identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. YES
C. Protected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). YES
F. Internet or other similar network activity. Browsing history, search history, information on a CA User's interaction with a website, application or advertisement. YES


Personal information does not include:

    • Publicly available information from government records.
    • De-identified or aggregated CA User information.
    • information excluded from the CCPA's scope, such as: 
        • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; and
        • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

We obtain the categories of personal information listed above (including (a) full name; (b) e-mail address; (c) mailing address; (c) daytime and/or cellular telephone numbers; and (d) date of birth) from the following categories of sources (with the specific categories of personal information indicated in parenthesis): 

    • Directly from our CA Users. For example, from online registration forms that our CA Users submit to us in connection with our membership services, our sweepstakes and promotions and the other products and/or services that we offer by and through the Site. (Category A, B and C)
    • Indirectly from our CA Users. For example, through information we collect from our CA Users in the course of providing our products and/or services to them. (Category A, B, C and F)
    • Directly and indirectly from activity on the Site. This includes the type of browser that you use (e.g., Safari, Chrome, Internet Explorer), your IP address, the type of operating system that you use (e.g., Windows or iOS) and the domain name of your Internet Service Provider. In addition, we obtain certain Site usage details and analytics as same are collected automatically by us and our third party partners. (Category F)
    • From third-parties that interact with us in connection with the products and/or services that we offer to our CA Users. For example, third party entities that assist us in sending direct and electronic mail, removing duplicate information from CA User lists, analyzing data and providing marketing analysis. (Category A, B, C and F)

Use of Personal Information

We may use or disclose the personal information that we collect (including (a) full name; (b) e-mail address; (c) mailing address; (c) daytime and/or cellular telephone numbers; and (d) date of birth) for one or more of the following business purposes (with the specific categories of personal information indicated in parenthesis): 

    • To fulfill or meet the reason for which the information is provided. For example, if you provide us with personal information in connection with your registration for our sweepstakes and promotions and/or our other products and/or services, we will use that information to process your registration. (Category A, B and C)
    • To provide you with information, products or services that you request from us. (Category A, B, C and F)
    • To create, maintain, customize and secure your account with us. (Category A, B, C and F)
    • To provide you with e-mail, direct mail and telemarketing messages concerning certain Company products and/or services, as well as third-party products and/or services, that we believe may be of interest to you. (Category A, B, C and F)
    • To deliver relevant Site content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. (Category A, B, C and F)
    • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including the Site’s Terms and Conditions. (Category A, B, C and F)
    • To improve the Site and better present its contents to you. (Category A, B, C and F)
    • For customer service purposes and to respond to inquiries from you. (Category A and B)
    • For testing, research, analysis and product development. (Category A, B, C and F)
    • As necessary or appropriate to protect our rights, property or safety, and that of our clients or others. (Category A, B, C and F)
    • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. (Category A, B, C and F)
    • As described to you when collecting your personal information or as otherwise set forth in the CCPA. (Category A, B, C and F)
    • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us is among the assets transferred. (Category A, B, C and F)

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you with notice.

Sharing Personal Information

Subject to your right to opt-out of such sharing/sale, we may share, rent and/or sell your personal information (including (a) full name; (b) e-mail address; (c) mailing address; (c) daytime and/or cellular telephone numbers; and (d) date of birth): (a) with/to third parties for marketing purposes; and (b) for each of the other business purposes set forth above.

When we disclose personal information to a third party service provider or other entity, we enter into a contractual relationship that describes the purpose for which such third party may use the personal information and requires that third party to both keep the personal information confidential and not use it for any purpose other than the performance of its services under the applicable contract.  Please note, we do not collect information from CA Users that we actually know are less than eighteen (18) years of age and we do not share or sell the personal information of CA Users that we actually know are less than eighteen (18) years of age.  Without limiting the foregoing, we have not shared or sold the personal information of CA Users that we actually know are less than sixteen (16) years of age in the preceding twelve (12) months.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

Category A.      Identifiers.
Category B.      California Customer Records personal information categories.
Category C.      Protected classification characteristics under California or federal law.
Category F.      Internet or other similar network activities.

We disclose your personal information (including (a) full name; (b) e-mail address; (c) mailing address; (c) daytime and/or cellular telephone numbers; and (d) date of birth) for a business purpose to the following categories of third parties (with the specific categories of personal information indicated in parenthesis):

    • Our affiliates. (Category A, B, C and F)
    • Service providers. (Category A, B, C and F)
    • Third parties who provide the products and/or services featured on the Site. (Category A, B, C and F)
    • Third parties who purchase and/or license your personal information for marketing purposes, including: (a) providers of direct marketing services and applications, including lookup and reference, data enhancement, suppression and validation; (b) e-mail marketers; (c) telemarketers (where permitted by applicable law); and (d) direct marketers. If a third party purchaser of your personal information wants to resell it, that purchaser is required by law to provide you with explicit notice and an opportunity to opt-out of further sales, unless the right to resell it was secured at the point of collection. (Category A, B, C and F)
    • Third parties to whom you authorize us to disclose your personal information in connection with the products and/or services that we provide to you. (Category A, B, C and F)

In the preceding twelve (12) months, we have sold the following categories of personal information to third parties:

Category A.      Identifiers.
Category B.      California Customer Records personal information categories.
Category C.      Protected classification characteristics under California or federal law.
Category F.      Internet or other similar network activities.

In the preceding twelve (12) months, we have sold the above referenced categories of personal information to the third parties who purchase and/or license your personal information for marketing purposes, as well as the third parties who provide the products and/or services featured on the Site.

Your Rights and Choices

The CCPA provides CA Users (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Opt-Out from the Sale of Your Personal Information

You have the right to opt-out of our sale of your personal information to third parties.  To exercise your right to opt-out of our sale of your personal information to third parties, please submit a verifiable CA User request to us by either: 

    • Clicking here
    • Calling us at: (877) 237-4244;
    • Emailing us at: info@ususadebtorelief.com; or
    • Sending us U.S. mail to: USA Debt Relief, 24 W. Railroad Ave. # 139, Tenafly, NJ 07670.

We endeavor to act on all opt-out requests as soon as practicable, but in all cases within fifteen (15) days of the receipt of your request.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable CA User request, we will disclose to you:

    • The categories of personal information we collected about you.
    • The categories of sources for the personal information we collected about you.
    • Our business or commercial purpose for collecting or selling that personal information.
    • The categories of third parties with whom we have shared that personal information.
    • The specific pieces of personal information we collected about you (also called a data portability request).
    • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
        • sales, identifying the personal information categories that each category of recipient purchased; and

        • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable CA User request, we will delete (and direct our service providers to delete) your personal information from our (their) records, unless an exception applies; provided, however, that in some cases, strictly for regulatory compliance purposes and to better evidence/honor opt-out/unsubscribe requests (and for no other purposes), we may retain certain items of your personal information on a de-identified and aggregated basis in such a manner that the data no longer identifies you.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

    1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our obligations in connection with our contract with you. 
    2. Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, or prosecute those responsible for such activities.
    3. Debug products to identify and repair errors that impair existing intended functionality.
    4. Exercise free speech rights, ensure the right of another CA User to exercise her/his free speech rights or exercise another right provided for by law.
    5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
    6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, and where you previously provided informed consent.
    7. Enable solely internal uses that are reasonably aligned with CA User expectations based on your relationship with us.
    8. Comply with a legal obligation.
    9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability and Deletion Rights

To exercise your access, data portability and/or deletion rights described above, please submit a verifiable CA User request to us by either:

    • Clicking here
    • Calling us at: (877) 237-4244;
    • Emailing us at: info@ususadebtorelief.com; or
    • Sending us U.S. mail to: USA Debt Relief, 24 W. Railroad Ave. # 139, Tenafly, NJ 07670.

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable CA User request related to your personal information.

You may only make a verifiable CA User request for access or data portability twice within a 12-month period. The verifiable CA User request must:

    • Provide sufficient information that allows us to reasonably verify that you are: (1) the person about whom we collected personal information; or (2) an authorized representative.
    • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you.  Making a verifiable CA User request does not require you to create an account with us.  We will only use personal information provided in a verifiable CA User request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to all verifiable CA User requests within forty-five (45) days of the receipt thereof.  If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing.  We will deliver our written response by mail or electronically, at your option.  Any disclosures we provide will only cover the twelve (12) month period preceding the receipt of your verifiable request.  The response we provide will also explain the reasons we cannot comply with a request, if applicable.  For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable CA User request unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

    • Deny you goods or services;
    • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
    • Provide you a different level or quality of goods or services; and/or
    • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to these Provisions

We reserve the right to amend these Provisions in our discretion and at any time. When we make changes to these Provisions, we will notify you by email or through a notice on the Site’s homepage.

Contact Information

If you have any questions or comments about this Privacy Notice, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us by either:

    • Clicking here 
    • Calling us at: (877) 237-4244; 
    • Emailing us at: info@ususadebtorelief.com; or
    • Sending us U.S. mail to: USA Debt Relief, 24 W. Railroad Ave. # 139, Tenafly, NJ 07670.